Dedicated Repairs Team
Amber has a dedicated Repairs Contact Centre team ready to assist you, along with an emergency repairs service. You can reach us at:
Call 0800 0138 555, available 24/7, 365 days a year.
We conduct regular inspections of our properties to ensure they are maintained to a high standard. Our repair and maintenance contractors are vetted and approved by our team before they can do any work on our behalf.
Out of Hours
This service is for reporting emergency repairs outside of office hours and is available Monday to Friday 5 pm to 9 am and includes weekends and bank holidays.
To report a repair during out of hours, please contact 0800 0138 555.
Emergency repairs include the following:
- Plumbing faults
- Electrical faults
- Broken windows
- No heating
- Security of your building or room
- Roofing issues
Prioritising Repairs
Some repairs need attention fast. Our call center team are fully trained to respond to your requests for repairs quickly and efficiently and dispatch support to you based on our traffic light repairs priority system below:
